IPROXIMITY OFFSHORE INC.
ABOUT US
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Iproximity Offshore Inc., is a Philippine Corporation registered with the Philippine SEC, primarily for the purpose of developing business opportunities in one of the Philippines’ most rapidly growing industries –Contact Center and Business Process Outsourcing Services. Currently, Iproximity Offshore Inc. has provided directory assistance, B2B/B2C telemarketing, order taking, Customer Services, voice transcription, surveys and web development services to our growing roster of SME clients.
Formal operations began in November 2008. As an Outbound contact center. However, it quickly became highly diversified, eventually servicing both outbound and inbound after only a few months of operation. Iproximity Offshore Inc., knew that to be competitive, it’s approach was to focus on it’s flexibility and the pursuit of service.
Steadfast Mission
To contribute to the local economy through the judicious development. Making difference by providing good service and customer satisfaction. Constantly exceed customer expectations by understanding their needs.
Enlighted Vision
We will be our customer’s most valued business partner. We honor our commitments to customer and take accountability for our actions. We believe in moral obligations and conduct our business based on honesty and ethics.
IPROXIMITY'S
ADVANTAGE
​Based on the research conducted by the US Small Business Administration (SBA), an independent federal government agency devoted to managing small businesses, small firms represent 99.7% of all employer firms, employ half of all private sector employees, and pay more than 45% of total US private payroll. In turn, small call centers and answering service bureaus control more than 70% of the total number of call center seats in the US. Compared with much larger call center operations, this part of the industry has been mainly untapped in the offshore call center world because of the problems they face outsourcing their operations offshore. Unlike large multinational companies with worldwide expertise and years of experience offshoring, SMEs do not have the same experience and presence in offshore locations. This make it more difficult for them to offshore their business.
 Team Building |  Happy Birthday VP Ryan! |  Nurse Uniform (Dress code) |  Congrats! Wave 23 |
|---|---|---|---|
 Fronters Team Building |  Training with the President |  Congrats! Wave 14 |  Wave 18 Training |
 Wave 12 Training |  Congrats! Wave 13 |  Congrats! Wave 11 |  Congrats! Wave 12 |
 Wave 15 Training |  Congrats! Wave 15 |  Retro Party |  Wave 20 Training |
 Congrats! Wave 18 |  Wave 19 Training |  Wave 12 Training |  Wave 9 Training |
 Congrats! Team Dangerous Curves |  Congrats! Wave 10 |  Navigation Training |  Congrats! Wave 21 |
 Training |  |  IPRO invades Batangas |  IPRO Sport Fest |
 TRAINING |  2nd Shift |  2nd Shift |  |
 Congrats! Wave 22 |  1st Shift |  | |
 TOP TEAM |  Contract Signing |  |  |
 |  NEW TRAINEES |  IPRO OH MY GAY |  NEW TRAINEES |
 IPRO AT LE REVE |  EMPLOYEE OF THE YEAR |  NEW TRAINEES |  IPRO INVADES PUERTO GALERA |
 CONGRATS 1ST SHIFT |  IPRO HAWAIIAN PARTY |  IPRO INVADES ZAMBALES |  |
 IPRO RETRO PARTY |  |  IPRO INVADES BATANGAS |  DIALING |
 IPRO'S MANAGEMENT |  BEST OF THE BEST WINNER |  BEST OF THE BEST WINNER |  IPRO LOWEEN |
 IPRO SPORT FEST |
EMPLOYEE RETENTION
We have been doing extremely well in maintaining our staff because of the unique family type environment we create in the call center which we’ve been successfully. In our contact center, people are our primary asset, and by retaining good agents, we can provide the type quality customer satisfaction that our customers and clients demand from us.
FLEXIBILITY
In dealing with SMEs, our company has been structured in such a way that we can be very flexible and quick in handling changes implemented by our clients. We have highly disciplined management style, a streamlined bureaucratic process that provides efficient information dissemination throughout the company. Our approach is simple, strive for the overall well-being of the program, and satisfy our clients as soon as possible.
INTEGRATION
The call center industry powers the backbone of major business enterprise globally. Iproximity Offshore Inc. knows that different programs may require different expertise. Through it’s strategic Alliances, Iproximity Offshore Inc. has the ability to route, transfer, handoff, trade and conference with call centersin 4 countries.
OUR TEAM
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CEO / PRESIDENT:
ANDREW D. ARENAS-VERGARA
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VICE PRESIDENT:
RYAN T. BATANG
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OPERATIONS MANAGER:
ELGEN A. GAYAGOY
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TEAM LEADERS:
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JOHN PAUL DISBARRO
JOSEPHINE MENDOZA
DAWN CRUZ
EVELYN BRICIA
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HR MANAGER:
JORDAN F. PONES
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I.T SPECIALISTS:
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JEFF ANDRES
FREDJO DIONISIO
 CEO/PRESIDENT |  |  |  | |
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TOUCH
We can't wait to hear from you
IPROXIMITY OFFSHORE INC.
ESI Compound, 145 Yakal St., San Antonio Village, Makati City
